| Q.
How do you collect accounts? |
 |
| A. In performing
collection account liquidation, AMA is sensitive to the negative
effects of overzealous recovery efforts and is aware and respectful
of the rights of legally responsible patients and consumers.
The Fair Debt Collection Practices Act (FDCPA) and Health Insurance
Portability and Accountability Act (HIPAA) guides staff actions
ensuring that a positive public image of both the client and
AMA is maintained. |
| Q.
Why should I use a collection/billing service? |
|
A. The use of a
quality third party collection/billing service provides the
client the following benefits:
Reduced overhead
Increased cash flow
Increased production
Minimizes future bad debt problems
Maximizes profitability
Ability to use credit and collections as a sales tool
|
| Q.
What is my risk when you collect a debt for me? |
|
| A. There is absolutely
no risk to you! With AMA on your side, chances of collecting
your debt increase dramatically. There is no initial outlay
of money and our fee is paid only when the debt is collected.
It is a win-win situation. |
| Q.
When do I get my money once it is collected? |
|
| A. Any money's collected
on behalf of clients is remitted the following month that recovery
was made. |
| Q.
How do I assign accounts? |
|
A. AMA can list
accounts in a variety of ways via: Mail
Fax
Electronic Media (Tape and Diskette)
EDI (Electronic Data Interchange)
Internet (Web Site Transfer) |
| Q.
What do I need to do to submit a debt for collection? |
|
| A. We will need
the following: name of the debtor, address, phone number, social
security number, and work information, if available. These vital
facts aid us in collecting your debt. |
| Q.
How does my company get paid? |
|
| A. AMA remits by
check via its trust account. However, AMA is able to remit electronically
via ACH. |
